‘Retail’ used to be understood in terms of the B2C relationship of selling and purchasing relatively small quantities of goods for final consumption – usually in a shop. Things have changed. Retail goods can be sold through many channels including in a physical store (what we sometimes call bricks and mortar) or kiosk (may even be in the ‘pop-up’ format), by mail and ‘on-line’ or ‘in-app’ using e-commerce or m-commerce. Laws and regulations govern all of these types of sales and the goods and services as well as their method of delivery to consumers are affected by these rules. Specific rules govern food, cosmetics, medicines, natural products, commodities, groceries, pharmaceutical products; the list is almost endless! Whether you are a vendor or consumer, FLINN will help you make sense of these rules and explain their impact on your purchase or sale.
